If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my passport. Click the download button next to the matching model name. The driver update utility for western digital devices is intelligent software which automatically recognizes your computers operating system and hard disk drive model and finds the most uptodate drivers for it. The driver update utility downloads and installs your drivers quickly. Wd my passport not recognized in win 10 windows 10 forums. Using the drive with a mac this chapter includes the following topics. How can i unlock wd external hard drive without losing all. I tried reinstalling drivers from device manager, but same problem. How to unlock and keep unlocked a 1tb my book essential. I know the password, i disabled the password when i first got it just under a week ago but when i turned my pc on a few hours ago it wasnt showing up under my computer and after swapping usb connections, restarting. Western digital wdbeks0020hbk my book for mac 2tb usb 3. Unlocking the drive without the wd smartware software whenever you connect your passwordprotected drive to a computer that does not have the wd smartware software installed, you can use the wd smartware drive unlock utility to unlock the drive there. The wd my book is ready to go with time machine or superduper.
I really bought this lightweight drive to replace the physically larger, bulkier, seagate. A notification will be displayed when the process has finished. How to fix external drive blinking but not detectable issue. Then, click on the erase drive button below to begin erasing the drive.
The wd my passport gets its power from the mac and the drives led light will start flashing as it powers up. Aug 10, 2018 recovery raw format, or you need to format the disk in drive recovery 100% and free duration. Western digital my book essential free downloads and. I am easily able to manually unlock it from the wd software, but it is apprently locked again when the scheduled backup attempts to start. Wd elements desktop and wd elements my book essential my book for mac my book studio and my book studio ii. If you arent, open my computer and look for a cd drive called wd unlocker. My book for mac user manual unlocking the drive with the wd drive unlock utility whenever you connect your passwordprotected drive to a computer that does not have the wd security or wd drive utilities software installed, you can. For some bizarre reason my book essential 1tb hdd is locked and wont unlock. Western digital hard disk drive drivers download for windows. Wd my book essential not being recognized in windows 10.
If youre running a newer computer, youll see a huge speed increase thanks to usb 3. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Wd drive utilities software allows you to configure, manage, and diagnose your wd drive. After it was recognized by my surface book and software was installed, i opened the wd app. Again my drive showed that it was unformat in windows and in linux which we tried later after removing the hard drive from its case. I checked disk utility to see if it shows up there and it doesnt. Once system operational and plugged in, it appears in device manager.
Some nonessential items may be missing from the box. I have a wd my passport which is encrypted, so that when i first plug it in, it only appears as a cd drive, which contains a piece of software to unlock it. My book and windows 10 external drives for pc wd community. Please make sure that your wd my book external hard drive can be recognized by your computer. After you complete your download, move on to step 2. Mar 06, 2020 wd smartware is another great tool for recuperating access to your hard drive. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Sep 06, 2019 plug in your wd my passports usb cable into its micro usb b port. Power cycle the drive for my passport, disconnect the usb cable. These are potentially a nuisance, unless you are only using the drive with windows pcs. For information about optional accessories for wd products, visit. What happens is i plug in my drive to power and the drive starts spinning up. How can i unlock wd external hard drive without losing all data. To resolve it the best solution is to use virus cleaning software.
Hey, im having problems with my 1 tb wd my book essential drive external usb hdd. There is no function in the unlock software that allows me to permanently unlock it. In shooting another video for call that geek, i found that my wd passport not recognized in the system. Easily use your wd my passport for mac and windows in 7 steps. With windows 10 i went to settings, devices, connected devices, add a device. I have to manually unlock the drive every time i use it. How to solve my wd hard drive not recognized in windows 10. Windows sees the hardware, but refuses to recognize any drives defined on it.
Plug in your wd my passports usb cable into its micro usb b port. They remain, even after erasing or reformatting the drive. How to unlock a wd external drive without a password ccm. Using the my book icon right or controlclick the my book icon on the desktop and click eject my book where my book is the name you assigned to the volume when you reformatted the drive for use on a mac computer. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. But this would take, as mentioned in the wd kb link you provided, about. As shown in figure 1, your my book drive kit includes the following. Once the virtual cd setting is finished, click exit. The password i choose was 64 characters long, does anybody how many characters mybook accepts as a password.
Feb 22, 2020 if you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. Here, you will find more information on how to erase the drive and unlock it. Unlock my book without wd smartware external drives for. This drive connects directly to your mac through usb. Look for the external hard drive icon on your desktop.
Dec 26, 2019 there are equal chances of virus infection. Western digital hard disk drive drivers download for. Sep 26, 2016 wd my book external drive not working posted in external hardware. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. How to fix wd my passport access denied in windows 1087. Just want to give you as much info as possible,without formatting and losing the lot. Erasing your drive does not erase the wd drive unlock utility password protection software files that are on the drives virtual cd. My book essential edition user manual about your wd drive 4 software in addition to the drivers and utilities, this wd product is shipped with free trial software which can be installe d from the wd installer scr een that displays at the end of the hardware installation. It has a feature virtual cd that allows windows to auto load drivers and utilities, to add to the windows experience.
This is a partition on the my book drive that contains the software that will allow you to unlock the drive. Wd my book external drive not working external hardware. Recovery raw format, or you need to format the disk in drive recovery 100% and free duration. The best external desktop drive is the wd 4tb my book desktop external hard drive usb 3. I am trying to use a my book essential drive with windows backup, but the drive will not stay unlocked. Unlocking the drive without the wd smartware software whenever you connect your passwordprotected drive to a computer that does not have the wd smartware software installed, you can use the wd smartware drive unlock utility to. If your product is not listed above, please visit the product page. Giving an example with the new wd my passport ultra, and quoting its user manual p. List of all wd firmware and software available for download. Wd my book essential no drives september 2007 forums. I then have to restart my pc a bunch of times to get the wd unlocker to come up again. It has a potential to remove the virus from the drive as well as pc and make your drive accessible. Wd smartware for windows supports the following operating. How to erase wd my passport external hard drive in windows.
Tips for getting started with the wd my book backup drive. As i wanted to use it again, it didnt accept the password i entered. My hdd is locked and wont unlock external drives for pc. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Aug 20, 2015 giving an example with the new wd my passport ultra, and quoting its user manual p. How to format or erase wd my passport forgotten password. I have a new 4tb my book external drive that im ready to toss in the trash. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. Nov 15, 2011 when i try to click on it to bring up the password screen, it just disappears. Download western digital drivers for windows 10, 8, 7, xp. The following wd my book data recovery guide is done with recoverit data recovery for windows.
If not, look in disk management and locate the drive by drive letter. If it indicates the drive is off line, click off line and a menu will pop up with an option to change the drive to online. Mar 08, 2018 in shooting another video for call that geek, i found that my wd passport not recognized in the system. See if it is able to recover the entire drive on the free scan, if so, you will need to purchase the program and save all the data to your current hard drive. I am having wd my passport ultra 1tb and its not recognized in any usb 3. Wd smartware is another great tool for recuperating access to your hard drive. Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. I want to add my old windows based musik, videos and fotos to a macbook pro.
Upon the fifth failed attempt, you will be prompted to erase your drive. Safely remove it from the computer, and unplug it from your computer plug it back into the computer and place in the password you just made go back into the security and place the password in again and ask it to take of the password. Once the utility has found your drive, click configure drive. My passport portable hard drive, with the wd backup, wd security and wd drive utilities software usb 3. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. My book for mac features the ultrafast transfer speed of usb 3. If your driver is not listed and you know the model name or number of your western digital device, you can. Apr 29, 2020 the following wd my book data recovery guide is done with recoverit data recovery for windows. We would like to show you a description here but the site wont allow us. Or your mac may give you a message asking whether you. I dont know if western digital will honour the warranty on this drive, but that would certainly be nice. If you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful.
Western digital drivers download for windows 10, 8, 7, xp. We recover all models of western digital drives including laptop, notebook, desktop, external and portable usb hard drives. This macready drive is compatible with apple time machine for quick and easy backups. Then plug the other end into a usb port on your mac.
Memeo autobackup 30day trial is an easy, onetime setup, backup. I have four wd my book drives working with windows 10 and no problems. If i know it, maybe i can cut down the password to allowed lenght and it may accept it. Cannot access wd my passport external hard drive wd repair. There are also instructions for use with mac reformat drive. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3.
Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Read the warning message and check the i understand checkbox. Wd external hard drive not recognized windows 7 help forums. Its a cruel irony that now the older 7 year old seagate is now being used to backup this 1. I changed the password on my mybook essential external drive a while ago. If you install the wd software then i believe it is possible to set it to autounlock perhaps the windows 7 pc does this, but that software wouldnt be there. Operating system compatibility your my passport drive and the wd drive utilities and wd security software are. Once wd drive utilities is running, click on the drive erase option. If you have a mac, you can get mac version to follow similar steps to recover your lost data from wd my book external hard drive. Once its downloaded, it should auto detect your external drive. My old windows pc broke down and now i only have a backup of the data on my wd my book essential 1tb external drive. Ive only had it for a couple months and now its not showing up on my macbook pro. Also, when plugged in at boot up, it stopsfreezes computer from completing. I have my book essential 3tb, it was very easy to unlock the drive when it was locked without smartware running.
The wd smartware software provides the drive unlock utility on a virtual cd drive that appears under my computer in your windows explorer display whenever the drive is password protected. Just purchased western digital essential edition 500 gb my book 2. That is the reason for the reduced sale price and the reduced warranty. Western digital my book wdbaaf0010hbk user manual pdf download. Oct 12, 2010 hi, i have a wd western digital my book essential 1tb hard drive which comes with wd smartware software. To get the latest driver, including windows 10 drivers, you can choose from a list of most popular western digital downloads. I had put a password in it without a hint and now i have lost the password. How do i get drivers for a wd mybook essential to make it. All my personnel and important data is in it and i am unable to remember the password. Wd my book essential drive not recognized on my mac. Like an, i set up a password lock when i first installed the drive not realizing that rendered it useless for backups. If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my.
1213 940 482 440 891 757 653 219 1183 1348 217 271 21 846 94 1504 547 678 613 681 165 14 812 669 335 929 1144 1251 867 1414 1087 1231 1357 190 763 105 851 286 720 901 306 712